D&Y Music School Policies
Welcome to D&Y Music School.
Please read carefully.
Payment
Full payment must be received prior to the upcoming sessions. Each billing cycle consists of 10 sessions.
Trail Lesson
Trial lesson is 30 min/$50, if a client chooses to proceed after the trial lesson, the $50 will be credited to the next lesson payment.
Rescheduling
Notifications must be received 24 hours prior to the session. The make-up lesson can be arranged upon request. Missing lessons without notifications are not subject for refund or re-scheduling. LIMIT 1 MAKE-UP per 10 lessons.
For the occurrence when the instructor is unable to perform the lesson, a refund will be offered or the session will be moved to the next available date.
Group classes cannot be rescheduled. The student is responsible for obtaining missing material from the instructor or other students.
Holidays and Events
D&Y Music School will be closed for Thanksgiving day and Christmas week.
Be on time and prepared
It is crucial for all students to come to the class prepared and on time. The instructors cannot delay classes, which will impact the next session.
Safety First
As a parent you may stay for the lesson in the classroom each time or you may wait in the lobby. If you decide to leave your kids unattended during the lesson, before or after the lesson, please understand that this is at your own risk. D&Y Music School doesn’t take reasonability for student’s safety and locating them before or after the lesson. We highly suggest that parents walk their children to the classroom and pick them up at the classroom right after the lesson. This is also a good way to connect with the teacher after each lesson.